Returns & Exchanges

At Arace Tech, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for products in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and efficient resolution.

1

Initiate Your Request

Log into your Arace Tech account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing